Terms & Service

Welcome to GreenLifeAppleTech.com. By accessing or using our services, you agree to be bound by these Terms and Conditions.

1. Products and Warranties

• Brand New Phones: Warranty coverage for 1 year.
• UK Used Phones: Warranty coverage for 5 days, with battery health ranging between 83% and 95%.
  • Some UK-used phones may have replaced screens, which will be clearly indicated in the product listing. These devices are fully tested and function as expected
• Delivery Timeline: Orders will be delivered within 48–72 hours of order confirmation.

2. Returns and Refunds

• Return Eligibility:
  • Returns for brand-new and UK-used phones are valid within 2–7 days.
  • UK-used phones can only be returned during the 5-day warranty period.
  • Any return request outside these timelines will not be accepted.
• Cash Back Timeline: Refunds will be processed within 7–14 working days after return approval.
• Order Replacement: Approved replacements will be processed within 7 working days.

3. Damages and Repair Charges

• No returns will be accepted for external damages.
• Customers are fully liable for damages caused by misuse or negligence.
  • Repair or depreciation damages will be charged at twice the cost of the damage, considering that repairs reduce the value of the gadget.
  • Damage claims are reviewed on a case-by-case basis.

4. Limitation of Liability

GreenLifeAppleTech is not responsible for:

• Delays caused by courier services.
• Products damaged due to improper handling by the customer.